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Privacy Policy

House of 29 is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

By using our website you consent to our collection and use of your personal information as described in the privacy policy. If we change our privacy policies and procedures we will post those changes on our web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Any personal information you provide when you register or update an account or contact us, enter a contest or promotion, shop online or request information (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems.

We recognize the importance of children's safety and privacy. The website is not designed to attract children and is not intended for use by any children under the age of 13. We do not request, or knowingly collect, any personally identifiable information from children under the age of 13.

We prefer to keep your personal information accurate and up-to-date. If you would like to change your contact information, please login to your account to do so.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect online.

We may collect the following information:

  • Name
  • Contact information including email address, telephone number and mailing address
  • Demographic information such as postal code, preferences and interests
  • Birthday, anniversary, special occasion dates

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special events or other information which we think you may find interesting using the email address which you have provided
  • Credit card information used for making orders on our website will not be saved or stored.
  • We will NEVER share your information with third parties.

Email addresses will not be sold, rented or leased to 3rd parties. We may share information about our customers with some of our affiliated companies and reputable third parties in order to help us provide better service to you. These third parties may be given access to some or all of the information you provide to us and may use cookies on our behalf. House of 29 requires these third parties to maintain your information in the strictest confidence. We may also share statistical, demographic and other non-personally identifiable information with third party companies and these companies may also use cookies.

Google, as a third party vendor, uses cookies to serve ads. Google's use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet.

Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

If you do not wish to receive emails about special offers, sales and promotions, click the unsubscribe link located in our emails.

We believe in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures to protect the information collected from you. We maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable information, and to protect you against the criminal misuse of that information.

We use data encryption technology when transferring and receiving your sensitive personal information, such as credit card or financial account information. For example,  in your transactions submitted by you through the website, a solid key icon or locked padlock icon at the lower portion of your web browser window confirms the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. You can also confirm your data is being encrypted by looking at the URL line of your browser (the place where you type website addresses). When accessing a secure server, the site address will change from "http" to "https".

While we use the foregoing security measures to protect your information, please note that no data transmitted over the internet or stored and utilized for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the website will not become publicly available. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services , and using up to date antivirus software.

The House of 29 Web site use "cookies" to help you personalize your online experience.  A cookie is a text file that is placed on your hard disk by a Web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time.  The purpose of a cookie is to tell the Web server that you have returned to a specific page.  For example, if you personalize pages, or register with site or services, a cookie helps to recall your specific information on subsequent visits.  This simplifies the process of recording your personal information, such as Web site, the information you previously provided can be retrieved, so you can easily use the features that you customized.
You have the ability to accept or decline cookies.  Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or Web sites you visit.